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We are committed to excellent customer service. If you are not satisfied with your purchase due to faulty workmanship, you may return it within 7 days in the original packaging. Once we receive the item(s), we will either replace, exchange, or give you a refund for the cost of the goods (excluding shipping costs). Replacements and exchanges are subject to stock availability.
PLEASE NOTE: If the item was damaged during delivery, please contact us immediately (less than 24 hours).
You must pay for the return shipping unless we have sent the incorrect goods or the goods are in any way defective. Please email us at info@markstoys.com, or call us on 07 823 6993 or 027 213 0676, and we will recommend the cheapest way to send goods back to us.
Sorry, we cannot accept returns on customised or personalised items. |
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